How to add a MFA account to Okta Verify

How to add a MFA account to Okta Verify

If you have not already, download the Okta Verify app on you mobile device (Play Store for Android, App Store for IOS)
1. Open your Okta Verify app.


2. If you already have accounts setup in Okta Verify you will need to hit the "+" in the top right corner. If this is your first account, skip to step 3.


3. Select Organization as your account type


4. Press "Skip" when prompted to add an account from another device


5. Select "Yes, Ready to Scan" and scan the QR code provided from the account your setting up (i.e. Carrier Desk)
                        
If this is your first time using Okta Verify, you will be prompted to allow camera access to Okta Verify. You will need to select allow/yes to scan the QR Code

6. After scanning the QR code you will be prompted to enable Face ID(IOS) or Biometrics (Android). This is your choice, it will not impact your ability to use MFA


7. Select "Done" to complete the setup of the account. You should be directed back to your Okta Verify Accounts page








*take a smoke break

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